Open a new service case.
It's very simple.

Open a new case

If you do not enter an order number, your case cannot be assigned automatically and the processing time may be longer.
We will try to carry out the solution according to your request. However, this is not always possible. In any case, we will get in touch with you to find a suitable solution together.
Delivery bill, photos of the complaint, videos, correspondence...
About our team

Report your case to us online. Our team will get back to you as soon as possible to settle the case.